Frequently Asked Questions
Everything you need to know about shopping with Creekside Nursery, Inc.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We offer a 30-day return window for all unworn apparel with original tags attached. Please visit our Returns Portal to start a request and receive a prepaid shipping label.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you offer international shipping?
Currently, Creekside Nursery, Inc. ships to the United States and Canada. We are working on expanding our logistics to reach more global destinations soon.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How should I care for my garments?
To maintain the quality of our fabrics, we recommend machine washing in cold water on a gentle cycle and hanging to dry. Specific care instructions are located on the inner label of each item.